Once you buy your new home, you will need to get the services transferred over to your name. Many buyers ask how to get power at their new home. PG&E provides most of the power throughout Northern California. A few cities have their own municipal utility providers (for a list click here).
PG&E has provided a helpful page for its customers that are establishing or transferring service.
Establishing New Service
In order to start service with PG&E, you need to call their toll free number 1-800-743-5000. You will then be directed through their automated phone system to establish new service. If you have an account number or phone number established, they will ask for it.
Transfer Service
If you transfer service moving from one home to another, you will need login to your PG&E account or to complete the form located here on PG&E’s website. A transfer of service indicates that you will be stopping service at your original location.
Add a Residence
If you are buying a second home or vacation home, you want to add a residence to your account. This option does not stop service at your original location.
Pilot Light Services
Gas appliances such as water heaters, stoves, and furnaces often have a pilot light that stays lit at all times.
PG&E will inspect, adjust, turn off and relight your gas appliance at no charge. Log in or register for My Energy to schedule or change a pilot relight or turn off appointment.
This service is highly useful if the gas at your new home has been turned off for a period of time.
If you have questions about real estate, please feel free to reach out to us at (925) 385-8798. Or complete the contact form below.
Disclaimer: This information is in no way endorsed by PG&E. Please contact them for details and problems with service. Information is deemed reliable but should be verified before using it.
Peter is a real estate broker serving Central Contra Costa County. He and his family live in the Dana Estates Neighborhood.
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